Keyword Index

A

  • Analysis content The Eight Managerial Competencies: Essential Competencies for Twenty First Century Managers [Volume 6, Issue 2, 2013, Pages 131-152]

B

  • Balanced scorecard (BSC) Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry [Volume 6, Issue 2, 2013, Pages 81-104]
  • Banking services The Impact of Co-Production on Customer Loyalty in Banking Services: A Case of Saman Bank [Volume 6, Issue 2, 2013, Pages 105-129]
  • Brand Loyalty Investigating the Effects of Brand Identity on Customer Loyalty from Social Identity Perspective [Volume 6, Issue 2, 2013, Pages 153-178]

C

  • Construction Industry Innovation Strategies, Performance Diversity and Development: An Empirical Analysis in Iran Construction and Housing Industry [Volume 6, Issue 2, 2013, Pages 31-60]
  • Co-production The Impact of Co-Production on Customer Loyalty in Banking Services: A Case of Saman Bank [Volume 6, Issue 2, 2013, Pages 105-129]
  • Core Competencies The Eight Managerial Competencies: Essential Competencies for Twenty First Century Managers [Volume 6, Issue 2, 2013, Pages 131-152]
  • Customer Loyalty The Impact of Co-Production on Customer Loyalty in Banking Services: A Case of Saman Bank [Volume 6, Issue 2, 2013, Pages 105-129]

D

  • Discriminant validity Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual) [Volume 6, Issue 2, 2013, Pages 7-29]

E

  • Eight managerial competencies The Eight Managerial Competencies: Essential Competencies for Twenty First Century Managers [Volume 6, Issue 2, 2013, Pages 131-152]

F

  • Fuzzy analytic hierarchy process (FAHP) Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry [Volume 6, Issue 2, 2013, Pages 81-104]
  • Fuzzy Delphi technique Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry [Volume 6, Issue 2, 2013, Pages 81-104]
  • Fuzzy Vikor Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry [Volume 6, Issue 2, 2013, Pages 81-104]

I

  • Innovation Strategy Innovation Strategies, Performance Diversity and Development: An Empirical Analysis in Iran Construction and Housing Industry [Volume 6, Issue 2, 2013, Pages 31-60]
  • Iran Innovation Strategies, Performance Diversity and Development: An Empirical Analysis in Iran Construction and Housing Industry [Volume 6, Issue 2, 2013, Pages 31-60]

M

  • Managerial competencies questionnaire The Eight Managerial Competencies: Essential Competencies for Twenty First Century Managers [Volume 6, Issue 2, 2013, Pages 131-152]
  • Managerial competency model The Eight Managerial Competencies: Essential Competencies for Twenty First Century Managers [Volume 6, Issue 2, 2013, Pages 131-152]
  • Multidimensional scale Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual) [Volume 6, Issue 2, 2013, Pages 7-29]

P

  • Performance diversity Innovation Strategies, Performance Diversity and Development: An Empirical Analysis in Iran Construction and Housing Industry [Volume 6, Issue 2, 2013, Pages 31-60]
  • Performance Evaluation Comprehensive Performance Evaluation Using FAHP-FVIKOR Approach Based on Balanced Scorecard (BSC): A Case of Yazd's Ceramic and Tile Industry [Volume 6, Issue 2, 2013, Pages 81-104]

S

  • Scale validation Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual) [Volume 6, Issue 2, 2013, Pages 7-29]
  • Service quality Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual) [Volume 6, Issue 2, 2013, Pages 7-29]
  • Social Identity Investigating the Effects of Brand Identity on Customer Loyalty from Social Identity Perspective [Volume 6, Issue 2, 2013, Pages 153-178]
  • Spirituality Spirituality and Theism in Organization: Characteristics of a Theistic Management [Volume 6, Issue 2, 2013, Pages 61-79]
  • Spirituality at work Spirituality and Theism in Organization: Characteristics of a Theistic Management [Volume 6, Issue 2, 2013, Pages 61-79]
  • Sub-core competencies The Eight Managerial Competencies: Essential Competencies for Twenty First Century Managers [Volume 6, Issue 2, 2013, Pages 131-152]

T

  • Telecommunication Providing a Multidimensional Measurement Model for Assessing Mobile Telecommunication Service Quality (MS-Qual) [Volume 6, Issue 2, 2013, Pages 7-29]
  • Theism Spirituality and Theism in Organization: Characteristics of a Theistic Management [Volume 6, Issue 2, 2013, Pages 61-79]
  • Theism at organization.   Spirituality and Theism in Organization: Characteristics of a Theistic Management [Volume 6, Issue 2, 2013, Pages 61-79]

V

  • Value creation The Impact of Co-Production on Customer Loyalty in Banking Services: A Case of Saman Bank [Volume 6, Issue 2, 2013, Pages 105-129]